Florida Autism Center

  • Regional Market Director

    Job Locations US-FL-Jacksonville | US-FL-Jacksonville | US-FL-Orange Park | US-FL-St. Augustine | US-FL-Palm Coast | US-FL-Daytona Beach | US-FL-Viera
    Regular Full-Time
  • Overview

    Florida Autism Center (FAC) is hiring a Market Director in our NE Florida market. Our Market Director will guide the operational focus of an assigned market. This role includes oversight of all elements of assigned market; including implementation, day-to-day oversight of key work-flows on behalf of FAC, providing strategic and tactical leadership, counsel and direction to Center Directors and Administrative Operations Managers to accomplish organizational objectives, revenue goals, client satisfaction, business development and growth objectives.


    What’s in it for me?

    FAC/Fusion provides…

    • Excellent onboarding/training and ongoing support from the Resource Center
    • Positive work environment
    • Cross-training opportunities
    • Competitive salary commensurate with experience
    • Bonus incentive opportunity
    • A diverse 401(k) plan with a company match up to 4%
    • Health, dental, vision insurance


    How will I make a difference in a child’s life?




    • Guiding, organizing and monitoring the operations and services provided in market overseeing 5-8 centers within a defined geographic regions; ensuring the efficiency, stability and highest level of quality service is consistent enterprise-wide.
    • Lead and manage P&Ls for all centers within assigned region.
    • Foster a culture of expediting the onboarding experience for all new clients seeking services.
    • Requires active involvement in systems & program development, quality, fiscal management, compliance & central management measures, staff relationships, outreach strategies, work culture enhancement and internal communication and consensus-building.
    • Sets specific, measurable standards, goals and objectives to ensure highest level of quality, client care and fiscally responsible business growth.
    • Manages the business aspects of the center operations with support from the Resource Center office for billing/collections, IT, HR and marketing.
    • Analyzes overall operations and develops resources and methods to improve the effectiveness and efficiency of operational performance and quality of client care.
    • Actively engages all levels of staff ensuring a high level of satisfaction.
    • Develops and implements policies, rules, processes, benefits and organizational structure of institution with all employees.
    • Manages utilization of hours and census limits to ensure centers achieve productivity targets
    • Participates in the establishment and implementation of organizational policies and procedures, rules, processes, benefits and organizational structure of the organization.
    • Develops and fosters effective collaboration inter-departmentally between center staff, Resource Center and external partners to ensure an integrated approach to providing services and fulfilling the organization’s goals and objectives.
    • Collaborates effectively with management team and center staff, serving as a resource to help reduce costs, enhance revenues, achieve effective labor utilization aligned with FAC’s quality goals and objectives, analyze and utilize information from markets to develop and support management decisions.
    • Takes an active leadership role in planning and executing development of de novo centers as directed by CEO/COO, with on-going support as needed.
    • Directly oversee and enforce QI/Regulatory requirements & standards, ensuring compliance with all state boards and staff licensing requirements.
    • Oversees schedule for all facilities, coordinating staff and client schedules, procuring temporary staff as needed, to ensure maximum productivity of centers.
    • Maintains a safe and professional working and treatment environment in the facilities and mitigate, remove or resolve any potential risks, hazards and nuisances.
    • Ensures integrity of center operations to ensure consistency in culture and operations synergy with FAC’s Resource Center.
    • Acts as a liaison for the centers with 3rd party vendors.
    • Oversees physical site management including equipment.
    • Participates in the interviewing process for new Center Directors and Center leads including onboarding.
    • Supports Resource Center and the local financial team in execution of all financial aspects of the center including recommendations on annual budget, establishing productivity and revenue benchmarks, inventory programs, analyzing/revising fee schedules and maintaining controls on expenses.
    • Develops short and long-term strategic plans to meet Resource Center goals.
    • Other general responsibilities, as needed, involving the organization including personnel, operations, facilities management, quality assurance, marketing, fiscal and operational activities at all locations.
    • Develop, promote and ensure communication processes are in place throughout centers/organization to include all staff and providers so that flow of information is congruent and consistent to maintain efficiency of operations with all parties (internal and external).
    • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and superior customer service.
    • Performs other duties that may be necessary or in the best interest of FAC.


    How do I know my experience is a good fit?


    If you…

    • Have multi-site, multi practice, healthcare management experience (5+ years’ experience preferred)
    • Have P&L experience of at least in annual revenue
    • Have previous team leadership experience (supervisory experience of at least 5 direct reports)
    • Have self-awareness and strong emotional intelligence; at FAC we seek servant leaders who acknowledge the “how” is equally as important to the “what” we set out to achieve
    • Possess excellent management skills which include broad supervisory and administrative experience and skills
    • Have strong written and verbal communication skills
    • Have ability to manage multiple priorities while maintaining a positive attitude and sense of humor
    • Have a professional demeanor and proven leadership success
    • Are a team player who possesses strong ethical standards to support the company values
    • Have an unwavering commitment to quality programs and data-driven program evaluation
    • Have excellent organizational and time management skills with the ability to execute with a heightened sense of urgency.
    • Are results-driven and detail oriented with a focus on the highest level of quality, both with staff and with clients.
    • Have the ability to understand and be able to balance the clinical and business aspects of operations.
    • Have superior interpersonal skills to support customer service, functional, and team mate support needs
    • Have additional language proficiencies


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